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  • TVS.007487_Front Office, procedures, social skills, yield and -- Peter Abbott and Sue Lewry -- 2nd ed, Oxford, Boston, England, 1999-GT.pdf.jpg
  • Sách/Book


  • Authors: Peter Abbott (2010)

  • Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment