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Title: Front Office
Authors: Peter Abbott
Keywords: Quản lý lễ tân khách sạn
Issue Date: 2010
Publisher: Routledge
Abstract: Designed for all students of hospitality and tourism management, the second edition of this best selling text gives a modern approach to front office operations and management using realistic scenarios set in the hotel environment
URI: http://thuvienso.thanglong.edu.vn//handle/TLU/12940
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  • TVS.007487_Front Office, procedures, social skills, yield and -- Peter Abbott and Sue Lewry -- 2nd ed, Oxford, Boston, England, 1999.pdf
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