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  • Sách/Book

  • Digital supply chains and the human factor

    • Authors: Matthias Klumpp (2021)

  • This book covers topics such as digitalization of production, operations, logistics and supply chains leading to new requirements for human capabilities and collaboration. The content is relevant for research as well as industry as digitalization is shaping all value chain processes anew.
  • Sách/Book

  • Selling your expertise : the mindset, strategies, and tactics of successful rainmakers

    • Authors: Robert Chen (2022)

  • "In this book Chen offers guidance to "knowledge professionals" on how to sell their ideas and expertise. Knowledge professionals include investment bankers, consultants, lawyers, accountants, scientists, and anyone else who needs to develop business by selling a service. The content will be supported by his experience and supplemented by scientific research. The book will be divided into 3 main sections: Mindset, Strategy & Tactics, and Measuring Success."
  • Sách/Book

  • Leadership revolution : the future of developing dynamic leaders

    • Authors: Lori Mazan (2024)

  • This has left companies scrambling to attract and retain the finest talent. In Leadership Revolution: The Future of Developing Dynamic Leaders, Lori Mazan, Co-Founder, President and Chief Coaching Officer at Sounding Board, a global leadership development enterprise platform, makes it clear that what makes leaders successful has not changed, but how to make them successful has changed greatly
  • Sách/Book

  • The effective manager

    • Authors: Mark Horstman (2023)

  • The Effective Manager is written for every manager, at every level. It focuses on what you can do now, today, with your team members, to improve their performance and get better results and retention. And this second edition will feature updates to some of the existing content and will also feature new chapters that cover topics like: how to deal with the challenges of remote work; how to maintain an effective culture in a WFH or hybrid office culture; how to lead with empathy and compassion, and much more
  • Sách/Book

  • Project based problem solving and decision making : a guide for project managers

    • Authors: Harold Kerzner (2024)

  • Project Based Problem Solving and Decision Making offers valuable guidance on how to make informed decisions that move projects forward, provides project managers with expert advice for communicating clearly and effectively with team members and project stakeholders, and describes how to effectively lead project teams and empower team members to make strategic project decisions.
  • Sách/Book

  • Customer behaviour in ecommerce : case studies from the online grocery market

    • Authors: Šárka Zapletalová; Halina Starzyczná (2023)

  • This book is intended for general readers and professionals interested in companies strategic orientation in connection with their online format and building and strengthening customer loyalty. In this regard, their business strategies are not considered in their full scope and complexity; instead, the book focuses more narrowly on the relationship between business strategy, buying behavior and customer loyalty
  • Sách/Book

  • Customer success management : helping business customers achieve their goals

    • Authors: Michael Kleinaltenkamp (2023)

  • This book provides a clear understanding of CSM for practitioners based on comprehensibly prepared knowledge from practical and scientific resources. The book can be used as a practical guide to learn about CSM process and the roles, necessary capabilities, and expectations toward customer success managers. Furthermore, it also shows how CSM differs from and, at the same time, relates to existing customer-related management concepts such as value-based selling, key account management and customer relationship management.
  • Sách/Book

  • How the world became rich : the historical origins of economic growth

    • Authors: Mark Koyama (2022)

  • The authors dive into the many theories of why modern economic growth happened when and where it did. They discuss recently advanced theories rooted in geography, politics, culture, demography, and colonialism. Pieces of each of these theories help explain key events on the path to modern riches.
  • Sách/Book

  • Advances in emerging financial technology & digital money

    • Authors: Yassine Maleh (2024)

  • "The financial sector is witnessing rapid technological innovations, leading to the emergence of Fintech (Financial Technologies), revolutionizing national and international financial landscapes. Fintech is expanding and enhancing financial products and services, making them more accessible and affordable while transforming customer relationships, payment methods, financing, and transfers. Advances in Emerging Financial Technology & Digital Money provide a platform for collective reflection, bringing together institutions, policymakers, digital and financial service providers, professionals, and academics from various disciplines. The aim is to clarify the challenges, opportunities, and socio-economic impacts of innovations in finance and technology on citizens and businesses in Mor...