Browsing by Subject Marketing

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  • TVS.005134_TT_Jane Cunningham_ Philippa Roberts - Brandsplaining_ Why Marketing is (Still) Sexist and How to Fix It-Penguin Business (2021).pdf.jpg
  • Sách/Book


  • Authors: Cunningham, Jane (2021)

  • Brands profit by telling women who they are and how to be. Now they've discovered feminism and are hell bent on selling 'fempowerment' back to us. But behind the go-girl slogans and the viral hash-tags has anything really changed

  • TVS.006046_TT_(Advances in Marketing, Customer  Relationship Management, and E-Services  (AMCRMES) Book Series) Ayantunji Gbadamosi - Critical Perspec.pdf.jpg
  • Sách/Book


  • Authors: Gbadamosi, Ayantunji (2023)

  • This book covers the fields of Marketing, Ethics, and Diversity to provide the resources necessary for researchers, managers, and policy makers for insight into consumption practices, diversity, inclusion, limitations, and their theoretical and practical implications"

  • TVS.004838_TT_Martin Kihn_ Christopher B O_Hara - Customer Data Platforms_ Use People Data to Transform the Future of Marketing Engagement-Wiley (2020.pdf.jpg
  • Sách/Book


  • Authors: Kihn, Martin (2020)

  • Never before has there been such a stark dichotomy in marketing: customers demand the type of deep personalization from brands that technology companies like Netflix and Amazon deliver, but they are increasingly leery of offering the type of personal data required to make it happen. Over the years companies have built byzantine "stacks" of various marketing and advertising technology to try and deliver the fabled "right person, right message, right time" experience to deliver on customer journeys, but have found themselves stuck with a hot mess of siloed systems, disconnected processes, and legacy technical debt.

  • TVS.004868_TT_Edwin N. Torres, Tingting Zhang - Customer Service Marketing_ Managing the Customer Experience-Routledge (2022).pdf.jpg
  • Sách/Book


  • Authors: Torres, Edwin N (2023)

  • This timely book is a comprehensive overview of customer service principles, theories, and practices. It looks at the best practices of service enterprises and the delivery of superior customer service. It also includes classic and contemporary theories relating to the consumers, managers, and their behaviors in organizational setting. The book uses real life applications through examples from business enterprises in various service sectors including hotels, restaurants, theme parks, event management, airlines, cruises, (e-)retailers, finance. The book covers important concepts in service design and delivery including customer experiences, peer-to-peer services

  • TVS.005358_TT_Philip Kotler, Hermawan Kartajaya, Hooi Den Huan, Jacky Mussry - Entrepreneurial Marketing_ Beyond Professionalism to Creativity, Leader.pdf.jpg
  • Sách/Book


  • Authors: Kotler, Philip (2023)

  • "Marketing legend Phil Kotler and his colleagues explain why the conventional "professional" approach to marketing is no longer enough. Marketers must be more entrepreneurial, creative, and risk-taking, if they are to adapt to the challenges of the post-pandemic digital world. Entrepreneurial Marketing explains the basics of professional marketing and marketing operations, but also how this foundation must support entrepreneurial thinking and risk-taking. This marriage of professional and entrepreneurship is the new capability marketers need to grow their companies in the next ten years. Each chapter starts with a global or regional case study"--

  • TVS.005338_TT_Marta Massi - From Art to Marketing_ The Relevance of Authenticity to Contemporary Consumer Culture-Palgrave Pivot (2023).pdf.jpg
  • Sách/Book


  • Authors: Massi, Marta (2023)

  • Taking a new approach to a relatively underexplored area, this book examines the concept of authenticity and its relevance to marketing management. The author draws on several disciplines, including arts, philosophy, sociology and psychology, as well as focusing on important sub-fields within the field of marketing such as consumer behaviour and tourism.

  • TVS.004951_TT_Marcia-Barnes-Here-We-Grow_-The-Marketing-Formula-to-10x-Your-Business-and-Transform-Your-Future-Adv.pdf.jpg
  • Sách/Book


  • Authors: Barnes, Marcia (2023)

  • In Here We Grow, you'll learn how to build scalable and repeatable marketing programs that result in transformational change - whatever that may look like for your business. Along the way, you'll get to know Marcia Barnes, founder and CEO of Valve+Meter Performance Marketing and her personal story of transformation that took her from poor beginnings to building a marketing methodology that grew one company's annual revenue from $2 million to $440 million.

  • TVS.004942_TT_Roberto Brognara - How and What Marketing Algorithms Think-Cambridge Scholars Publishing (2023).pdf.jpg
  • Sách/Book


  • Authors: Brognara, Roberto (2023)

  • This book argues that the apparent omnipotence of algorithms today is not what it seems, particularly, in marketing, where they actually offer less than they could. Considering the reasons behind this, it also notes that Big Data has relaunched a kind of data glorification and automated procedures that, culturally, marketing has already recognized and overcome at least once.

  • TVS.005123_TT_Gary Armstrong, Philip Kotler - Marketing_ An Introduction, Global Edition-Pearson (2022).pdf.jpg
  • Sách/Book


  • Authors: Armstrong, Gary (2023)

  • The fifteenth edition of Marketing: An Introduction reflects the major trends and shifting forces that impact marketing in this digital age of customer value, engagement, and relationships. Students learn how customer value and customer engagement drive every good marketing strategy

  • TVS.005138_TT_Michael Solomon, Greg Marshall, Elnora Stuart - Marketing_ Real People, Real Choices-Pearson (2020).pdf.jpg
  • Sách/Book


  • Authors: Solomon, Michael R (2018)

  • The 10th Edition continues its focus on the core issues of study. These include value, personal branding, analytics and metrics, and ethical and sustainable marketing. With this text, you'll be well equipped to tackle what's happening in the world of marketing today

  • TVS.004937_TT_(Management for Professionals) Uwe Hannig, Uwe Seebacher - Marketing and Sales Automation_ Basics, Implementation, and Applications-Spri.pdf.jpg
  • Sách/Book


  • Authors: Hannig, Uwe (2023)

  • This book clarifies based on latest findings and research what one needs to know about marketing and sales automation, how to manage projects to implement them, select and implement tools, and what results can be achieved. It also outlines what can be expected in the future such as the automation of corporate communication and Human Resources.

  • TVS.005463_TT_Miguel Angelo Hemzo - Marketing Luxury Services_ Concepts, Strategy, and Practice-Palgrave Macmillan (2023).pdf.jpg
  • Sách/Book


  • Authors: Hemzo, Miguel Angelo (2023)

  • The text opens with an exploration the history and evolution of the concept and definition of luxury and the effect upon the practice of luxury marketing today, concluding with an overview of the contemporary luxury market, description of the main players, and relevant industry trends.

  • TVS.004814_TT_Ritu Srivastava - Marketing of Consumer Financial Products_ Insights From Service Marketing-Business Expert Press (2023).pdf.jpg
  • Sách/Book


  • Authors: Srivastava, Ritu (2023)

  • This book provides a paradigm shift of thinking that is necessary to address the changing needs of the customers demanding for personalized and customized financial services in a globally competitive market.This book is a practical treatise synergized with a straightforward presentation style. The concepts presented are relatable to the Global Financial Supply Chains.

  • TVS.005363_TT_Michael Solomon, Greg Marshall, Elnora Stuart - Marketing_ Real People, Real Choices [Global Edition]-Pearson (2022).pdf.jpg
  • Sách/Book


  • Authors: Solomon, Michael (2022)

  • the 11th Edition continues its focus on thecore issues every marketer needs to know, including value, analytics andmetrics, and ethical and sustainable marketing. It also emphasizes theimportance of branding oneself and shows students how the concepts they learnin class apply directly to their own personal marketing plan. With this text,students take an active approach to understanding marketing through decisionmaking and are well equipped to tackle what’s happening in the world ofmarketing today.

  • TVS.004950_TT_Ralf T. Kreutzer - Practice-Oriented Marketing_ Basics – Instruments – Case Studies-Springer (2023).pdf.jpg
  • Sách/Book


  • Authors: Kreutzer, Ralf T (2023)

  • This book introduces the fundamentals of marketing and is consistently oriented to the following guiding ideas: Ensuring a consistent transfer of theoretical approaches into practical implementations throughout all chapters. Integration of a variety of examples in order to make marketing directly comprehensible at all times.Clear presentation of goals, strategies, instruments and psychological explanations of marketing. A marketing book that has been consistently developed with and for its target group.

  • TVS.005139_TT_Philip Kotler_ Gary Armstrong - Principles of Marketing [rental Edition]-Pearson (2020).pdf.jpg
  • Sách/Book


  • Authors: Kotler, Philip (2021)

  • The 18th Edition ispacked with stories illustrating how companies use new digital technologies tomaximize customer engagement and shape brand conversations, experiences, andcommunities. Reach every student with MyLab MarketingMyLab empowers you to reach every student.