Khóa luận tốt nghiệp/Graduate thesisAuthors: Ngô Thị Thu Hà; Advisor: Ms. Ngô Thị Minh Trang, M.A (2025)
The research was conducted on Thang Long University English-majored
students and instructors who teach the course Commercial Correspondence. The
study lasted for four months and involved a mixed-method research design that
included qualitative and quantitative methods.