Sách/BookAuthors: James M. Kouzes (2023)
"When making extraordinary things happen in organizations, leaders engage in what we call The Five Practices of Exemplary Leadership. These practices: Model the Way Inspire a Shared Vision Challenge the ProcessEnable Others to Act Encourage the Heart These practices are not the private property of the people we studied. Nor do they belong to a few select shining stars. Leadership is not about personality; it?s about behavior. The Five Practices are available to anyone who accepts the leadership challenge?the challenge of guiding people and organizations to places they have never been before. It is the challenge of moving beyond the ordinary to the extraordinary" 
