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| DC Field | Value | Language |
|---|---|---|
| dc.contributor.author | Robert C Ford | - |
| dc.date.accessioned | 2023-05-19T06:33:55Z | - |
| dc.date.available | 2023-05-19T06:33:55Z | - |
| dc.date.issued | 2012 | - |
| dc.identifier.uri | http://thuvienso.thanglong.edu.vn//handle/TLU/6740 | - |
| dc.description.abstract | We have used a simple structure for the book so that its organization could be one of this book’s major features. One section is devoted to each of hospitality manage- ment’s three major concerns: strategy, staffing, and systems. Each of the fourteen chapters is keyed to a principle of successful hospitality management. | vi |
| dc.language.iso | en | vi |
| dc.subject | Điều dưỡng | Quản lý chất lượng dịch vụ | vi |
| dc.title | Managing Quality Service in Hospitality: How Organizations Achieve Excellence in the Guest Experience | vi |
| dc.type | Sách/Book | vi |
| Appears in Collections | Y học và y tế | |
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